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Terms & Conditions

Please read the following terms and conditions must before using bestsupershop.com.

The following document is an electronically generated document and contains the updated rules and regulations regarding using the virtual shopping platform and therefore, doesn’t need any kind of signatures both physical as well as digital.

The document is divided in three parts for the ease of users. These are:

1. Introduction to site

2. Terms of use

3. Relation between the buyer and seller

1. Introduction to Site:

Welcome to the online virtual market namely bestsupershop.com. The platform would hereby be referred as “We”, “Us” or “BSS” throughout the document. Using the site for online shopping and buying of products would automatically be deemed as an agreement with the terms and conditions as discussed in the following document’s headings. The conditions in the document/ agreement would be referred as agreed and would be effective as soon as any purchase has been done. If the user does not agree with the conditions please do not register with the website or use it for shopping.

Note: The site reserves the right to make any sort of changes in the terms and conditions without any prior notification. These changes would be deemed effective as soon as they are made a part of the document. It is therefore, requested of the users to regularly check for any updates in terms and conditions and revisit them before every new purchase made on the site. 

2. Terms of Use:

a) User Account

The website needs from its user to create an account before shopping. For that purpose, it requires certain personal data. By creating an account, the user agrees that the safety and privacy of his/her account is his/her responsibility. However, the user is required to immediately inform the site if he/she thinks that their account is being wrongly used.

b) Privacy Agreement

For this purpose, please refer to privacy policy and if you do not agree with any of its clause please refrain from registering with or using the website.

c) Platform for Communication

The user is expected to consider the site as just a platform of communication between the buyers and sellers (providers of products on our site). Therefore, any kind of product related contract, their pricing and warranty are totally on the discretion of the sellers.

d) Continued Availability of Site

BSS will do its best to ensure 24/7 availability of its online services, however in case of unprecedented and technical causes the owners of site prior apologize with users.

e) Trademark and Copyrights

The logo for the BSS is the property right and trademark of the website and is registered under the brand name. All other logos that appear on the site are the trademarks and property rights of other companies that are the sellers on our site.

f) Termination

The site reserves the right of terminating any user’s account without giving reason and prior notification in case of violation of the above discussed terms and conditions.

g) Contact Us

You may contact us here.

3. Relation Between the Buyer and Seller:

The users are requested to please read the following conditions before placing their orders. These conditions signify the agreements and terms through which the contract between buyer and seller would be bound together.

a) Conditions Related to Product

These will be the same as discussed in the company brochure provided by the seller and would be displayed on site.

b) Contract

The order placed by the user would be considered as the legal contract and would be binding as soon as the order has been placed. The terms and conditions would be the same as discussed in part 2 of this document.

c) Returns and Refunds

For this refer to our return and refund policy.

d) Prices and Taxes

It is expected of the buyers that they understand that the prices of the products on our site are totally on the discretion of the companies of whose products they are buying and the taxes are according to the governmental laws and policies.

Returns and Refunds

Returning the Product

While returning a product the user would be asked to make a request by contacting us here and explaining the reason behind returning the product. After that the request would be processed and then the decision would be made in affirmative or rejection based on the reasons provided and their agreement with the return and refund policy discussed below.

Return and Refund Policy

If the product is damaged/incorrect/incomplete then the buyer is required to make the return request within the return window frame i.e. 7 days. The buyer would be required to pay a return fee which he has agreed while signing the terms and agreements. 

There is no return in case of a digital product.

In case of damages outside the return window the product would automatically be referred to warranty center of the company of the seller.

The relevant warranty measures and terms are discussed in each company’s separate brochures provided on the site along with the product information.

Conditions of Return

The product must be unused, undamaged and unwashed i.e. without any flaw.

The product must have original tags attached undamaged.

The product must be returned in the original packing as delivered.


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